The Trusted Medical Assistance for Global IPMI & Travel Insurers.
Medical advisory & assistance, complex medical & evacuation support, telehealth services & cost containment.
Operational Precision: Proven 24/7 assistance coordination, supported by well trained multilingual staff.
Clinical oversight: Critical care physician-led oversight, ensuring medically relevant care delivered by medical providers as per current guidance, and the care is cost effective and safe, with capabilities in guiding care and evacuations for even the most critically unwell in challenging locations.
Network Strength: Extensive direct network across Australia, New Zealand, the South Pacific and Asia, ensuring seamless access to accredited and preferred medical providers.
Cost Containment Excellence: Locally informed management of medical costs for the right care in the right clinical setting.
Trusted Partnerships: Long-standing relationships with accredited and preferred medical providers and respected global insurers.
In a world where traveller expectations continue to rise, insurers go to great lengths to protect ill or injured travellers. With Frontierer’s medical expertise, healthcare system knowledge, and operational capabilities, we provide expert guidance and assistance to insurers, even in lesser-known or challenging locations.
What makes us different
Based in Brisbane—the third largest city in Australia—we provide trusted support to global IPMI and travel insurers.
We understand the complexities faced by insurers when operating on a truly global scale, and our purpose of existence is to help you deliver the right care to your insured clients, in their time of need, 24 hours a day, every day.
With a reputation built over years of trusted service, our core values and beliefs guide everything we do. Today, we represent some of the most respected global brands in travel insurance and IPMI sectors.
Over the past 10 years, we have built reliable medical assistance infrastructure spanning Australia, New Zealand, Asia and the Pacific.
