Privacy Policy
The following is the privacy policy of this website (the Site) managed by Frontierer Pty Ltd. This policy sets out how we handle personal information and applies across the Site. We adhere to the privacy principles described in the Privacy Act 1988. This privacy policy tells you how we collect and use information.
The term "Personal Information" in this privacy policy means any information from which your identity is apparent or can be reasonably ascertained. You can use this service without telling us who you are or revealing other Personal Information. If you send us a contact or feedback form you do not need to identify yourself.
Please read our privacy policy carefully. This Privacy Policy forms a part of the user terms for this site. By using this Site, you agree to this policy. 

The types of personal information we may collect
We collect selected personal information about visitors and users of the Site. The most common types of information we collect are - names, e mail addresses, other contact details, user comments and questions you enter on the Site or give to us in other forms. We also collect personal information from job applications and expression of interests. This information may be used to assess an applicant's suitability for employment. 
You may change your details at any time by advising us in writing via email.

How we collect personal information
We may collect personal information directly when you provide it to us, through other people when you use services associated with the Site or automatically as you navigate through the Site
When you provide personal information to us via the Site you are consenting to us collecting and using that information in line with this policy.
You are likely to provide personal information when you contact us through the Site, provide comments or ask questions, apply or send expression of interest regarding a job, subscribe to a newsletter, e mail list, submit feedback or fill out a survey.
You may choose not to provide personal information.

Personal information we collect about you from others
Although we generally collect personal information directly from you, we may on occasion also collect information about you from other parties and by using web tracking technologies such as cookies. A cookie is  small file placed in your web browser that collects information about your web browsing behaviour. Cookies do not access information stored in your computer or any personal information. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings.

Cookies and web analytics
When you visit our Site, there is certain information that is recorded and this is anonymous information. This information does not reveal your true identity. The Site uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users of this Site. Google analytics may use the information to serve relevant ads to the website visitors of the Site. These ads may appear on other websites you visit. We do not display such ads on our website.

We use reports provided by Google Analytics to help us understand website traffic and web page usage. This helps us to analyse traffic to the Site to provide a better website visitor experience. 

​By using this website, you consent to the processing of data about you by Google in the manner described in Google's Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

The following information may be recorded by Google Analytics service:

  • your IP or proxy server IP

  • basic domain information

  • your Internet service provider

  • the date and time of the visit to the website

  • the length of your session

  • the pages which you have accessed

  • the number of times you access our site within any month;

  • the size of file you look at

  • the website which referred you to our Sites

  • the operating system which your computer uses.


How we use personal information
We may use your personal information in order for us to:

  • respond to your communications

  • provide you with information that you request from us

  • update you with operational news and information about our services

  • where we have your consent to do so, provide you with marketing information about products and services which may be of interest to you

  • train staff about how to best serve you and our clients

  • manage our legal and operational affairs

  • operate the Site and provide you with services described on the Site

  • notify you about changes to our Site, website disruptions or security updates

  • determine how to improve the Site

  • monitor activity on the Site and to identify potential fraudulent activity

  • ensure compliance with the user terms that apply to the Site


We may disclose personal information to:

  • our service providers who assist us to provide services to you

  • regulators and government authorities in connection with our compliance procedures and obligations

  • our professional advisers

  • a purchaser or prospective purchaser of all or part of our assets or our business, and their professional advisers, in connection with the purchase

  • other people where we are authorised or required by law to do so


We use a network of global service providers in order to ensure that we maintain the best possible service standards. Some of the service providers to whom we may disclose your personal information are based outside Australia. In order to protect your information, we take care where possible to work with service providers who we believe maintain an acceptable standard of data security compliance.

How we store your personal information
We store personal information as securely as possible and occasionally hard copy files that are kept in a secure location. Personal information that we store is subject to security and access controls.

The ways you can access your personal information
You also have the right to make a request to access information we hold about you and to request corrections of any errors in that information. To make an access or correction request, contact our company using the contact details at the end of this policy.

Control of your personal information
Where we have your consent to do so (e.g if you have subscribed to one of our e-mail lists or have otherwise indicated that you are interested in receiving offers or information from us), we may send you marketing communications about products and services that we feel may be of interest to you. You can 'opt-out' of such communications if you would prefer not to receive them in the future.
If we send e-mails with commercial content we will generally include an "unsubscribe" facility that you can use to opt-out of further communications. We might not include an opt-out facility in important operational e-mails. By using our Site you agree that we do not need to include opt-out facilities in those messages.
You also have choices about cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our Sites may not work properly.

Updates to this policy
We may need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices. When we do amend the policy, the changes will be effective straightaway. We'll usually publish information about changes to be made to this policy on our Sites – but please be aware that it is your responsibility to check in and make sure you keep up to date with any changes to this policy.

How to contact us
If you have any questions about our privacy practices, please contact us via e mail: info@frontierer.com
Effective date: 01 Oct 2016
Updated: 5 May 2026